We felt like one large family, we just felt so at home. He was a person so down to earth he treated us all like real human beings. He was interested in our lives. He did so many things for everybody. You know if they were ill he would try to help them. That's why I say that everyone loved him. - Mercedes Bun, founder of a group of fellow Marston employees who called themselves the Marstonites.

I think certainly it is significant that a store which is no longer in existence has such an active group celebrating this year the 100th anniversary of the founding of this store. That tells you something about what it meant to the people who worked there. - Dr. Clare Crane, historian; 1978 KPBS interview

Marston's also provided an in-house school for employed youth, in order that they might work and still have the advantages of an education. "…many of the personnel policies that we take very much for granted today were growing up and were really a matter of initiation and experiment. And I think my grandfather had a role as strong as anybody else may have had in the development of thoughtful and considerate personnel policies." - Hamilton Marston